Norma is extremely knowledgeable and helped me every step of the way. Not only did she look out for my best interest, but she worked long hours to ensure your case is properly handled, which made the overall process that much faster. Her counterpart, Julie, is equally as amazing and acted as the perfect liaison. She consistently kept me up to date with what was happening and was always quick to reply to any questions that I had. Both these women are professionals and highly skilled at what they do.